FAQ

Queenstown car rentals start from as low as $300 a week, excluding the cost of gas. However, the cost may vary depending on the car you want and how long you want to use it.

For instance, renting a luxury car is likely to be more pricey.

Most car rental services in Queenstown may require you to pick up and return the vehicle.

But in case you are on a busy schedule, we offer comprehensive pick-up and drop-off services to all our clients.

It all depends on the kind of agreement you have with the rental company. The general practice across the industry requires the client to return the car as they pick it up.

For example, if it was at the half tank, fuel it to the same level when dropping it off.

Returning a rental car in Queenstown after an hour may attract additional charges. Nonetheless, it all hinges on the original agreement.

If you get to our branch late at night, we require you to park the vehicle outside the branch. And leave the keys in the drop box located at the front door.

After-hour car pick-up services are available in some of our branches. You only need to confirm when booking and pay an additional charge for the convenience.

Additionally, we will need some details to facilitate your after-hour pick-up. The information will include your driving license number, home address, and telephone number.

If you are running late for the pick-up, get in touch with us, and we will see what to do. But if you arrive at our branch late and find that we are closed, you can pick up the car the next day.

Alerting us beforehand, though, allows us to find a solution in good time.

Usually, car rental prices are more friendly when you book ahead of time or during the off-pick season.

So, if you are looking for a good deal, you can request reserve of the car of your choice a few days earlier.

EZU runs a courtesy shuttle from the Airport to our branch during business hours and after-hours by arrangement. All you have to do is ring up to tell the Branch you have arrived - it is that easy!

We are open from Monday to Sunday. Our operating hours are from 08:00 am to 06:00 pm. Also, we provide after-hour services.

And we have a variety of rental cars.

Car rental services in Queenstown are affordable. Our vehicles are well-maintained and reliable.

And our Queenstown branch is strategically located if you want to access the airport.

If you would like a vehicle to run your errands or travel in, there are many Queenstown car rentals at your disposal. However, it is paramount to understand the terms and conditions of your select car hire company before paying for it.

Are you looking for car rentals in Queenstown? Contact us today for the best deals.

EZU Car Rental's Queenstown branch will not charge you anything extra for a cancellation. If possible, please contact us in advance to cancel your booking. We are happy to help you and are very flexible.

Yes, you can make modifications to the date and times whenever you wish. However, please be aware that in peak seasons there may not be a car available for your new arrangements and there will be extra charges if you extend the booking. We suggest you try to make any changes as soon as you can to avoid disappointment.

You can rent the vehicle for any length of time at EZU, but we recommend that you renew the contract and replace the vehicle every 6 months. The reason for this is to ensure your safety and serve you the best we can. The EZU car rental branch in Queenstown will carry out a comprehensive inspection and do maintenance as required on your vehicle every 6 months, even if you do not change vehicles.

Yes, the EZU branch inQueenstown will accept any licence that is in English. If your driver's licence is not in English, you will need to bring the original driver's licence and an English translation or an International Driver's Permit for the rental service.

You need to bring your driver's licence and a credit card, in your name, to hire a car.

Yes, EZU's Queenstown branch accepts any driver from 21-years-of-age. However, young drivers between 21 and 25 years old will have to pay a young driver fee of $10 per day.

Yes, the EZU Queenstown branch is currently offering two additional drivers free of charge.

You can purchase extra insurance at EZU's Queenstown Branch. We will offer you three alternatives, one of which will bring the excess to zero (please see below).

You can PAY for your rental using either your VISA card, cash, or a debit card. However, you will need a credit card for security over the vehicle. If you chose to pay by credit card, a fee of 2% applies. Please also note that when you pick up your car, EZU Queenstown Branch may ask you to pre-authorise NZ$1000 as a security deposit on your card, depending on the type of insurance you purchase.