FAQ

While you may be able to change your rental dates, you may get charged fees if you change your dates. The fees can be $1 per day for a drop-off, or $5 per day for a one-way fee.

The costs vary widely depending on the company you rent from. It is important to know whether or not you can change your rental dates before you book. You don't want to be surprised with a fee you weren't expecting.

The exact cancellation policy will vary from company to company. You may be able to cancel your rental car for free if you do it well in advance. If you're not sure whether or not you can cancel your rental car, be sure to ask before you book.

Some rental cars allow you to add multiple additional drivers for free, while others will charge you for each additional driver. When you're booking your rental car, be sure to ask how much extra it costs to add additional drivers.

Before you can rent a car, you will be required to sign a rental car insurance agreement. You will want to make sure you understand what the insurance requirements are before you sign.

There are age limitations on car rentals in Christchurch. You must be at least 21 years old and there is an additional charge for young drivers.

It is important to know how much your car rental insurance will cost, as well as what you are required to cover.

Most Christchurch rental cars are standard, with air conditioning and power windows and locks standard.

However, some rental cars might have additional features, such as GPS and a CD player. If you need features such as a GPS or CD player, it is important to make sure they are available.

With us, you can even add chilly bins or rice cookers to your Christchurch car rental.

If you have children who need car seats, be sure to ask whether they are available. Some rental cars do not have car seats available, while others only have specific models available.

It is important to know whether or not you can rent a car seat when you rent your car.

If you will be driving in rainy weather, especially during the winter, you might want to ask if chains are available to rent with your car. You do not want to be caught in the rain without chains.

It is important to know whether or not chains have to be rented separately, as well as how much renting the chains will cost.

If you're over six feet, the best rental car for you will have the ability to accommodate your height. Other factors include the number of people you will be transporting and what you will be doing.

Be sure to talk to the rental company about what cars they offer and what's available for your rental dates.

When you head out on your adventure, it's important to have a car that meets your needs. Consider all of the factors above as you make your decision.

EZU car rental offers car rentals in Christchurch that can meet your needs. Contact us today to rent a vehicle for your trip.

EZU Car Rental's Christchurch branch will not charge you anything extra for a cancellation. If possible, please contact us in advance to cancel your booking. We are happy to help you and are very flexible.

Yes, you can make modifications to the date and times whenever you wish. However, please be aware that in peak seasons there may not be a car available for your new arrangements and there will be extra charges if you extend the booking. We suggest you try to make any changes as soon as you can to avoid disappointment.

You can rent the vehicle for any length of time at EZU, but we recommend that you renew the contract and replace the vehicle every 6 months. The reason for this is to ensure your safety and serve you the best we can. The EZU car rental branch in Christchurch will carry out a comprehensive inspection and do maintenance as required on your vehicle every 6 months, even if you do not change vehicles.

Yes, the EZU branch inChristchurch will accept any licence that is in English. If your driver's licence is not in English, you will need to bring the original driver's licence and an English translation or an International Driver's Permit for the rental service.

You need to bring your driver's licence and a credit card, in your name, to hire a car.

Yes, EZU's Christchurch branch accepts any driver from 21-years-of-age. However, young drivers between 21 and 25 years old will have to pay a young driver fee of $10 per day.

Yes, the EZU Christchurch branch is currently offering two additional drivers free of charge.

You can purchase extra insurance at EZU's Christchurch Branch. We will offer you three alternatives, one of which will bring the excess to zero (please see below).

You can PAY for your rental using either your VISA card, cash, or a debit card. However, you will need a credit card for security over the vehicle. If you chose to pay by credit card, a fee of 2% applies. Please also note that when you pick up your car, EZU Christchurch Branch may ask you to pre-authorise NZ$1000 as a security deposit on your card, depending on the type of insurance you purchase.